Privacy Policy

Introduction

Padmaren Technologies ("we", "our", "us", or "Company"), the owner of the Aven mobile application ("App") and related websites and support channels ("Site"), is committed to protecting the privacy of its users ("User", "you", "your"). This Privacy Policy describes how we collect, use, store, and protect information through the App and Site.

This Policy is published in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

User Consent

By using the App or Site, you consent to the collection, storage, use, and disclosure of your information in accordance with this Privacy Policy and our Terms and Conditions.

You can withdraw consent anytime by writing to hello@padmarentech.com. Withdrawal may affect your ability to use certain App features.

Information We Collect

We collect information to provide reliable Christian wallpaper, status, ringtone, and Bible reading features, and for related App functionality. Your faith-related preferences are treated as confidential.

Personal Information

We may collect information that can identify you, such as:

• Name, email address, and mobile number, if you choose to create an account or contact support
• Profile or account preferences you choose to set in the App
• Any information voluntarily provided in forms, feedback, or support requests

Information About How You Use Aven

To provide wallpapers, statuses, ringtones, Bible reading, and related features, the App may process information you provide or authorize, which may include:

• Content you favourite, download, save, or share (such as wallpapers, statuses, and ringtones)
• Bible reading preferences, such as your chosen translation, language, bookmarks, highlights, and reading progress
• Notification, language, and display settings you configure in the App
• Subscription or purchase status and feature usage within Aven, where paid features are offered

Aven does not require bank login credentials for third-party payment apps. Purchases, where offered, are processed by authorized app-store or payment partners; we do not settle payments on your behalf.

Non-Personal Information

We also collect information that does not directly identify you, such as:

• Device details (make, model, operating system, and app version)
• Language, locale, time zone, and region
• App usage metrics, diagnostics, and crash logs
• Network information (Internet Service Provider, IP address)

Cookies and Similar Technologies

On our Site, we may use cookies or similar tools to improve user experience, remember preferences, and measure engagement.

You can disable cookies through your browser or device settings; however, some features may not function properly.

Device Permissions

To deliver core features, the App may request permissions only for features you choose to use, such as:

• Storage or media access, to save wallpapers, statuses, and ringtones to your device
• Permission to modify system settings, to set a wallpaper or ringtone when you ask us to
• Notification access, to send daily verses or reminders you enable
• Network access, to load content

You can change or withdraw these permissions at any time in your device settings.

Use of Information

We use collected information to:

• Provide and maintain App functionality, accounts, content, Bible reading, and related features
• Configure notifications, reminders, and features you enable in the App
• Improve App performance, content quality, troubleshooting, and analytics

We do not sell, rent, or trade your personal data.

Data Retention and Deletion

We retain personal information only as long as required for legitimate purposes or legal obligations.

Upon deletion of your account, we will erase your personal data from active systems within 180 days, except where retention is required by law (e.g., for audit, tax, or dispute resolution).

You may delete your account anytime via App settings or by contacting hello@padmarentech.com. See also how to delete or request a copy of your data.

Third-Party Services and SDKs

We may use trusted third-party service providers for analytics, cloud hosting, crash reporting, attribution, and performance tracking. These providers access only the information necessary to perform their tasks and are contractually bound to protect your data.

We do not authorize them to use your information for their own advertising or marketing unrelated to providing services to us.

Data Security

We implement reasonable security practices including:

• Encryption (SSL/TLS) during transmission where applicable
• Secure storage on cloud servers with access controls
• Periodic review of security practices

While we use commercially reasonable efforts to safeguard your data, no method of electronic transmission or storage is completely secure. You acknowledge and accept this inherent risk.

Disclosure/Transfer of Information

Your information may be disclosed:

• To trusted partners assisting in App operations, under confidentiality obligations
• To payment service providers (including app store billing providers) who process information necessary to provide payment or subscription services
• To comply with legal requirements, court orders, or law enforcement requests
• To protect our rights, users' safety, or property
• During a merger, acquisition, or corporate restructuring (with continued data protection obligations)

We will not share your personal data with advertisers or unauthorized third parties for their independent marketing.

Confidentiality

All information shared with Aven is treated as confidential, except:

• Where disclosure is required by law or lawful authority, or
• Information is already publicly available due to your own disclosure (e.g., feedback you choose to publish).

Your Rights

You have the right to:

• Access and review data held about you
• Request correction or updating of inaccurate data
• Withdraw consent for processing where applicable
• Request deletion or erasure of your data

To exercise these rights, email hello@padmarentech.com with a clear subject line ("Data Access/Deletion Request").

Children's Privacy

• The App is intended for users who are 18 years of age or older.
• We do not knowingly collect personal data from children under 18.
• Users under 18 must not register an account and may use the App only with parental or guardian supervision, in accordance with applicable laws.
• Parents or guardians can review or request deletion of a minor's data at hello@padmarentech.com.

Payments and Financial Data

Where paid features are offered, subscriptions or in-app purchases are processed through secure third-party gateways (such as Google Play Billing or other authorized payment processors).

We do not store credit/debit card details or other primary payment instrument data. Financial information entered with payment processors is encrypted and handled directly by those providers, subject to their own privacy policies.

Third-Party Content and Links

Aven may include Bible translations, music, images, or links supplied by or pointing to third parties. We are not responsible for the content or privacy practices of third-party sites or services. Users are advised to review the privacy policies of those services before interacting with them.

Changes to This Policy

We may revise this Privacy Policy from time to time.

Updates will be reflected by the "Effective date" at the top of this page. Material changes will be notified through in-app alerts, email, or other reasonable means before taking effect where required.

Your continued use of the App constitutes acceptance of the revised Policy.

Grievance Redressal

In compliance with the Information Technology Act, 2000 and Rules thereunder, grievances may be submitted to:

Grievance Officer: Padmaren Technologies
Email: hello@padmarentech.com
Phone: +91 63629 73840
Registered Office: Padmaren Technologies, No 2, Maruti Complex, MAR TK Layout, Saraswathipuram, Karnataka, India

We will acknowledge grievances within 24 hours and aim to resolve them within 15 days of receipt.

Communications & Notifications

By using Aven, you consent to receive important account, transactional, and service-related communications from us, which may be sent via in-app notifications, email, SMS, or WhatsApp where applicable. These may include login or verification messages, subscription updates, service announcements, customer support responses, and promotional messages (only if you have opted in).

You may opt out of non-essential promotional messages at any time by contacting our support team or using settings within the App. Essential communications, such as account security or payment status, cannot be opted out of while you maintain an active account that requires them.

Contact Us

For any questions, feedback, or data-related requests, please contact:

Email: hello@padmarentech.com

This document was last updated on 1st October, 2026.